Important Message
A Message from the Directors The interests of our customers; our people and our communities are at the centre of everything we do and this is particularly important during this challenging time. With this in mind, we wanted to reach out and reassure you that we are putting in place robust measures designed to make health and safety a top priority whilst ensuring that our customers and staff can still continue to build relationships. Northumbria Cars have always had the ability to satisfy any customer requirements remotely. In many cases our customers do not have to come to our premises. Applications and subsequent paperwork can all be done using our up to date technology. When the agreement is completed we can then deliver the vehicle to the customers home address.. We do understand that this does not suit everyone. If a potential customer would prefer to come to our premises, then this too is an option. By booking an appointment to come to our site; we will as a company ensure that this will be as quick and safe a process as possible. All of our staff are being monitored closely with regard to their own health. As you will appreciate we are a small family run business; so their health is of utmost priority both for the member of staff, their own families and of course subsequently our customers. All our vehicles are cleaned to the highest of standards; but with the onset of COVID-19 we are placing even more strident attention to each and every vehicle that leaves us; customer bound. Hopefully this will give you some peace of mind. We wish good health to all our customers, colleagues and their families. Please stay safe and look after all of those around you. Team Northumbria.

RAC Preparation Standards

RAC Approved - Vehicle Preparation Standard

The vehicle has been prepared to ensure that the following items/parts/functionality are in correct working order.

1.Vehicle History

  • VIN Inspection
  • Vehicle History Report Obtained
  • Scheduled Maintenance Performed (inc timing belt)
  • Current MOT Certificate (if applicable)

2.Road Test

  • Cruise Control (if applicable)
  • Satisfactory starting, general performance and behaviour of the vehicle
  • Particular attention to the operation of clutch, transmission, steering, suspension and brakes including A.B.S.
  • Ensure there are no abnormal noises
  • There are no visual fluid leaks after road test
  • Gauges operate property
  • Check battery and starter motor start engine with ease from both hot and cold
  • Check to ensure no excessive visual emissions from exhaust
  • Check hot-starting and ensure no evidence of over-heating
  • Check no stored faults on the OBD
  • Ensure correct operation and efficiency of the parking brake

3.Vehicle Exterior

  • No dents or scratches visible to the eye from a distance of 2m
  • Windscreen free from any damage that would exclude the vehicle from an MOT test
  • Ensure there are no signs of bodywork corrosion
  • Operation and condition of exterior mirrors
  • Ensure all structural body repairs/accident damage have been repaired using manufacturer approved methods
  • Ensure correct body panel fitting and alignment
  • Operation of fuel filler system including petrol caps and lever release system
  • Operation of bonnet catch, safety catch, hinges, tailgate supports
  • Operation of door Locks and central locking including child safety locks
  • Ensure exterior trim for security and correct fitment

4.Vehicle Interior

  • Operation of door windows (manual/electric)
  • Operation of all exterior Lighting equipment and respective control lights and cluster illumination Operation of wipers and washers
  • Operation of convertible roof mechanism (if applicable) Visual check of correct SRS functionality
  • All warning Lights operate correctly
  • Operation of audio and alarm systems
  • Operation of Navigation System (if applicable)
  • Operation of Air-conditioning, heating and demist systems Operation of instruments, gauges and controls
  • Operation of all internal equipment (eg cigarette lighters, sun visors, arms rests etc)
  • Operation of visual and audible driver warning systems Operation of parking assistance systems (if applicable) ALL drive pedals operate correctly
  • Ensure no evidence of water ingress
  • Operation and condition of seatbelts / Mountings
  • Security of seat mountings, head rests and seat adjustment mechanism
  • 301655 RAC Approved preparation standard insert 0513 v Operation of interior lights
  • Operation of rear view mirror /sun visors
  • Operation and condition of sunroof mechanism(if applicable)
  • Ensure correct operation of parcel shelf
  • Ensure interior trim / dashboard for tears, holes, burns or excessive soiling

5.Road Wheels & Tyre Check

  • Ensure vehicle jack, tool kit, locking wheel nut and safety equipment
  • Ensure minimum tread depth of 3mm across all tyres including spare (if applicable)
  • Ensure road wheels are free from distortion, gouges or visible cracking
  • Ensure tyres are free from cuts, bulges and inappropriate repairs
  • Ensure no evidence of uneven tyre wear or casing damage

6.Engine Compartment

  • Check engine oil for correct level and dipstick oil sample is free from contamination
  • Ensure coolant antifreeze content, and ensure system is free of visual contamination
  • Check vehicles charging system for minimum output
  • Ensure correct gearbox fluid levels, manual or automatic (where applicable)
  • Check to ensure all fluid levels; e.g. brake, clutch, power steering, washer reservoir and battery (including security)
  • Auxiliary drive belts, condition and tension
  • Engine mountings for security and condition
  • Wiring, pipes, hoses, oil and fuel feed lines for routing; are free from damage, chafing and leaks (where visible)
  • Free from fluid leaks
  • Condition of cooling system radiator and engine oil cooler /inter cooler are free from damage or excessive corrosion
  • No evident undue engine noise
  • For hybrid vehicles only:
  • Operation of Hybrid cooling system
  • Switchable power-train mount
  • Hybrid entertainment and information display

7.Underbody

  • Exhaust condition and mountings
  • Clamps and security
  • Ensure no evidence of fluid or exhaust leaks
  • Catalytic Converter
  • Operation and condition of steering for leaks and security
  • Tie rod ends, CV boots and rack boots condition
  • Front and rear suspension
  • No visual evidence of faults to braking components
  • Ensure brake pads have a minimum of 50% material remaining
  • Check underbody for excess corrosion and ensure that the Chassis is free from extensive structural repairs
  • Ensure transmission / driveshaft is secure and free from excessive free-play

8.Convenience

  • Fully cleaned and valeted vehicles
  • Owners Guide
  • Keys and remote fobs
  • Service history (if applicable)
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